Customer Service Intake Specialist
Countertop Studio Inc Countertop Studio Inc Tampa, FL Tampa, FL Full-time Full-time $17.
89 - $21.
55 an hour $17.
89 - $21.
55 an hour
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and live chat - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, requests, and complaints - Resolve customer issues and provide appropriate solutions - Maintain accurate and detailed customer records in the database - Process orders, returns, and exchanges - Conduct data entry to update customer information
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and active listening skills - Ability to analyze customer needs and provide appropriate assistance - Proficiency in data entry and computer skills - Bilingual in Spanish and English is a plus We offer competitive pay, comprehensive training, and opportunities for career growth.
Join our team of dedicated professionals who are committed to providing exceptional customer service.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of responsibilities, qualifications, or requirements.
The company reserves the right to modify the job description at any time based on business needs.
Job Type:
Full-time Pay:
$17.
89 - $21.
55 per hour Expected hours:
40 per week
Benefits:
Flexible schedule On-the-job training Paid time off Parental leave Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
89 - $21.
55 an hour $17.
89 - $21.
55 an hour
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and live chat - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, requests, and complaints - Resolve customer issues and provide appropriate solutions - Maintain accurate and detailed customer records in the database - Process orders, returns, and exchanges - Conduct data entry to update customer information
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and active listening skills - Ability to analyze customer needs and provide appropriate assistance - Proficiency in data entry and computer skills - Bilingual in Spanish and English is a plus We offer competitive pay, comprehensive training, and opportunities for career growth.
Join our team of dedicated professionals who are committed to providing exceptional customer service.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of responsibilities, qualifications, or requirements.
The company reserves the right to modify the job description at any time based on business needs.
Job Type:
Full-time Pay:
$17.
89 - $21.
55 per hour Expected hours:
40 per week
Benefits:
Flexible schedule On-the-job training Paid time off Parental leave Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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