IT Service Desk Analyst
Site Tech Services Site Tech Services Tampa, FL Tampa, FL Full-time Full-time $19 - $22 an hour $19 - $22 an hour 4 days ago 4 days ago 4 days ago Please provide an email address with your application About us Site Tech Services is a Tampa based company that focuses on IT managed services.
Our main customers are in the automotive retail sector, and in the small to medium sized office environments.
We focus on selling solutions that include hardware, software, installations, help desk, on-site support, and consultative services.
We are currently looking for a Service Desk Tier 1 Analyst to join our team in Tampa.
This position interfaces directly with client end-users to provide hardware, software, network and application problem resolution.
Must be current with industry standard desktop operating systems and productivity applications.
This is an in-office position and has weekend hours.
Local Candidates Only! Position:
Full-Time, Hourly.
No telecommuting.
MAJOR DUTIES AND
Responsibilities:
- Receive, document and work problem tickets in the help desk system.
- Provide technical support for client operating systems, productivity applications, printers, and other software/hardware issues.
- Setup users in Active Directory and troubleshoot AD issues as they relate to users and computers.
- Setup/Modify accounts in Microsoft Exchange 2010/2013 and Office 365.
- Assist end-users via e-mail and telephone, and work with other IT associates and/or vendors in resolving issues related to software or hardware.
- Deploy new computers using Windows Deployment Services.
- Other duties as assigned.
Qualifications:
- Priority given to candidates that hold any Microsoft and CompTIA certifications - Strong troubleshooting and problem solving skills.
- Strong system and network documentation skills.
- Strong written & verbal communication skills.
Job Location Tampa, Florida Site Tech Services offers an excellent benefits package that includes the following:
Medical Benefits Dental Benefits Vision Benefits Flexible Spending Account (FSA) Life, AD&D and Income Protection 401k Short- and Long-Term Disability 2 Paid Holidays Up to 28 PTO Days Training and Development Opportunities A fun work environment with opportunity for growth! Site Tech Services is an Equal Opportunity Employer EEO AA M/F/Vet/Disability.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Work Remotely No Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Experience level:
1 year 2 years Under 1 year Schedule:
8 hour shift Monday to Friday Weekend availability Ability to commute/relocate:
Tampa, FL 33634:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Windows:
1 year (Required) Work Location:
In person Job Type:
Full-time Pay:
$19.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Experience level:
1 year 2 years Under 1 year Schedule:
8 hour shift Rotating weekends Weekdays
Experience:
Technical Help Desk:
1 year (Required) Ability to Commute:
Tampa, FL 33634 (Required) Ability to Relocate:
Tampa, FL 33634:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our main customers are in the automotive retail sector, and in the small to medium sized office environments.
We focus on selling solutions that include hardware, software, installations, help desk, on-site support, and consultative services.
We are currently looking for a Service Desk Tier 1 Analyst to join our team in Tampa.
This position interfaces directly with client end-users to provide hardware, software, network and application problem resolution.
Must be current with industry standard desktop operating systems and productivity applications.
This is an in-office position and has weekend hours.
Local Candidates Only! Position:
Full-Time, Hourly.
No telecommuting.
MAJOR DUTIES AND
Responsibilities:
- Receive, document and work problem tickets in the help desk system.
- Provide technical support for client operating systems, productivity applications, printers, and other software/hardware issues.
- Setup users in Active Directory and troubleshoot AD issues as they relate to users and computers.
- Setup/Modify accounts in Microsoft Exchange 2010/2013 and Office 365.
- Assist end-users via e-mail and telephone, and work with other IT associates and/or vendors in resolving issues related to software or hardware.
- Deploy new computers using Windows Deployment Services.
- Other duties as assigned.
Qualifications:
- Priority given to candidates that hold any Microsoft and CompTIA certifications - Strong troubleshooting and problem solving skills.
- Strong system and network documentation skills.
- Strong written & verbal communication skills.
Job Location Tampa, Florida Site Tech Services offers an excellent benefits package that includes the following:
Medical Benefits Dental Benefits Vision Benefits Flexible Spending Account (FSA) Life, AD&D and Income Protection 401k Short- and Long-Term Disability 2 Paid Holidays Up to 28 PTO Days Training and Development Opportunities A fun work environment with opportunity for growth! Site Tech Services is an Equal Opportunity Employer EEO AA M/F/Vet/Disability.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Work Remotely No Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Experience level:
1 year 2 years Under 1 year Schedule:
8 hour shift Monday to Friday Weekend availability Ability to commute/relocate:
Tampa, FL 33634:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Windows:
1 year (Required) Work Location:
In person Job Type:
Full-time Pay:
$19.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Experience level:
1 year 2 years Under 1 year Schedule:
8 hour shift Rotating weekends Weekdays
Experience:
Technical Help Desk:
1 year (Required) Ability to Commute:
Tampa, FL 33634 (Required) Ability to Relocate:
Tampa, FL 33634:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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