Claims Examiner /Desk - P&C Homeowners Insurance
Slide is a cutting-edge Tampa based insurtech company, recently named a 2023 BEST PLACES TO WORK by Tampa Bay Business JournalDo you have experience handling highly complex claims?Do you have experience in NOI, CRN or Litigation As a member of the Slide Claims team, you'll combine empathy and understanding with investigative and negotiation skills to help our policyholders through the Claims process.
Duties and
Responsibilities:
Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service.
Research, analyze, and interpret policy language and state law as it applies to submitted claims.
Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability.
Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
Draft, approve, and adjust estimates of damage and loss amounts.
Negotiate and settle claims in accordance with Slide's best practices, guidelines, and industry standards.
Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
Model ethical behavior and execute job responsibilities in accordance with Slide's core values, ethics, and information protection policies.
Document all relevant information in the electronic claims management system.
Contribute to the business production goals and objectives.
Establish timely and appropriate claim reserves in accordance with claim standards.
Appropriately represent the company by executing a high level of service and always maintaining professionalism.
Perform other duties, as assigned.
Education, Experience, and Licensing Requirements:
Bachelor's degree in a field with skills transferable to insurance preferred; HS Diploma required.
Active Florida 6-20 Resident All Lines Adjuster License required.
3
years of first-party property claims adjusting experience preferred, 2 years required.
2
years of experience working directly for a carrier required.
Qualifications/Skills and Competencies:
Working knowledge of Florida insurance laws and Florida good faith claims handling experience.
Technical savviness.
Xactimate proficiency a plus Proficiency in Microsoft Windows environment.
Industry designations or certifications a plus.
Excellent interpersonal and critical thinking skills.
Data-driven, analytical approach necessary.
Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
Possesses strong customer service skills and can address customer escalations.
Strong analytical, organizational, negotiation and communication skills.
Ability to work independently, multi-task and adapt to frequent priority changes.
Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
Must possess excellent writing skills.
Desire to live Slide's Core Values.
What's in it for you A paycheck of course but really so much more! The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle Physical Health, Emotional Health, Financial Health, Social Health, and Professional Health Recommended Skills Analytical Claim Processing Communication Critical Thinking Customer Service Lawsuits Estimated Salary: $20 to $28 per hour based on qualifications.
Duties and
Responsibilities:
Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service.
Research, analyze, and interpret policy language and state law as it applies to submitted claims.
Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability.
Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
Draft, approve, and adjust estimates of damage and loss amounts.
Negotiate and settle claims in accordance with Slide's best practices, guidelines, and industry standards.
Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
Model ethical behavior and execute job responsibilities in accordance with Slide's core values, ethics, and information protection policies.
Document all relevant information in the electronic claims management system.
Contribute to the business production goals and objectives.
Establish timely and appropriate claim reserves in accordance with claim standards.
Appropriately represent the company by executing a high level of service and always maintaining professionalism.
Perform other duties, as assigned.
Education, Experience, and Licensing Requirements:
Bachelor's degree in a field with skills transferable to insurance preferred; HS Diploma required.
Active Florida 6-20 Resident All Lines Adjuster License required.
3
years of first-party property claims adjusting experience preferred, 2 years required.
2
years of experience working directly for a carrier required.
Qualifications/Skills and Competencies:
Working knowledge of Florida insurance laws and Florida good faith claims handling experience.
Technical savviness.
Xactimate proficiency a plus Proficiency in Microsoft Windows environment.
Industry designations or certifications a plus.
Excellent interpersonal and critical thinking skills.
Data-driven, analytical approach necessary.
Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
Possesses strong customer service skills and can address customer escalations.
Strong analytical, organizational, negotiation and communication skills.
Ability to work independently, multi-task and adapt to frequent priority changes.
Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
Must possess excellent writing skills.
Desire to live Slide's Core Values.
What's in it for you A paycheck of course but really so much more! The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle Physical Health, Emotional Health, Financial Health, Social Health, and Professional Health Recommended Skills Analytical Claim Processing Communication Critical Thinking Customer Service Lawsuits Estimated Salary: $20 to $28 per hour based on qualifications.
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