Business Collections Associate
3.
3 Tampa, FL Tampa, FL Full-time Full-time $20 - $22 an hour $20 - $22 an hour Southern States Material Handling is more than just forklifts- we offer complete warehouse Southern States Material Handling is more than just forklifts- we offer complete warehouse solutions! We pride ourselves in successfully partnering with our customers to offer resolutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, automation and warehouse organization, Southern States ToyotaLift solves problems.
As a Business Collections Associate with Southern States Toyotalift :
You will perform business to business collections and contact customers to collect on outstanding account balances.
Come be a part of our Toyota family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement Hybrid possibility! What you Need/Basic
Qualifications:
1 year experience in Business to Business Collections required Working knowledge of MS Office and databases Excellent communication and people skills Apt in negotiating and persuading Ability to be polite and compassionate without lacking confidence Education and Certification Needed:
High school diploma is preferred Proven experience as collection professional What you'll Do:
Comprehensive review of outstanding receivables assigned Fully notate accounts with updates on status of collections Respond to customer inquiries Respond to internal requests for account status and information Customer account reconciliation and maintenance Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact past due accounts to inquire of their payment status Negotiate payoff deadlines or payment plans Handle questions or complaints Investigate and resolve discrepancies Coordinate problem resolution with appropriate branches/departments Alert superiors of customers unwilling or unable to pay when necessary Create trusting relationships with customers when possible, to avoid future issues Comply with requirements when legal action is unavoidable Other duties and projects as assigned Hybrid position, will largely be work from home- coming into the office for first 90 days of training and if underperforming personally and as a department Monday through Friday 8am-5pm First 90-120 days in office for training then position will be hybrid Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work from home Physical setting:
Office Schedule:
8 hour shift Day shift Monday to Friday No weekends Ability to commute/relocate:
Tampa, FL 33619:
Reliably commute or planning to relocate before starting work (Required)
Experience:
B2B Collections:
1 year (Required) Work Location:
Hybrid remote in Tampa, FL 33619.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Tampa, FL Tampa, FL Full-time Full-time $20 - $22 an hour $20 - $22 an hour Southern States Material Handling is more than just forklifts- we offer complete warehouse Southern States Material Handling is more than just forklifts- we offer complete warehouse solutions! We pride ourselves in successfully partnering with our customers to offer resolutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, automation and warehouse organization, Southern States ToyotaLift solves problems.
As a Business Collections Associate with Southern States Toyotalift :
You will perform business to business collections and contact customers to collect on outstanding account balances.
Come be a part of our Toyota family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement Hybrid possibility! What you Need/Basic
Qualifications:
1 year experience in Business to Business Collections required Working knowledge of MS Office and databases Excellent communication and people skills Apt in negotiating and persuading Ability to be polite and compassionate without lacking confidence Education and Certification Needed:
High school diploma is preferred Proven experience as collection professional What you'll Do:
Comprehensive review of outstanding receivables assigned Fully notate accounts with updates on status of collections Respond to customer inquiries Respond to internal requests for account status and information Customer account reconciliation and maintenance Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact past due accounts to inquire of their payment status Negotiate payoff deadlines or payment plans Handle questions or complaints Investigate and resolve discrepancies Coordinate problem resolution with appropriate branches/departments Alert superiors of customers unwilling or unable to pay when necessary Create trusting relationships with customers when possible, to avoid future issues Comply with requirements when legal action is unavoidable Other duties and projects as assigned Hybrid position, will largely be work from home- coming into the office for first 90 days of training and if underperforming personally and as a department Monday through Friday 8am-5pm First 90-120 days in office for training then position will be hybrid Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work from home Physical setting:
Office Schedule:
8 hour shift Day shift Monday to Friday No weekends Ability to commute/relocate:
Tampa, FL 33619:
Reliably commute or planning to relocate before starting work (Required)
Experience:
B2B Collections:
1 year (Required) Work Location:
Hybrid remote in Tampa, FL 33619.
Estimated Salary: $20 to $28 per hour based on qualifications.
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