Care Coordinator
1.
0 Tampa, FL Tampa, FL Full-time Full-time $17 an hour $17 an hour 10 days ago 10 days ago 10 days ago Transcom Solutions provide nationwide translation, transportation, and concierge services for injured workers covered by workers' compensation payers, including insurance carriers, self-insured employers, managed care companies, and third-party administrators.
Bilingual is a must.
This is a remote position after training which can range 4-5 weeks in office.
The Care Coordinators are responsible for coordinating transportation and translation services, confirming/reconfirming appointments, gathering feedback from claimant on past trips, getting any future appointments for service coordination.
Must have strong organizational abilities, be accurate, and thorough.
Problem solver! Must be able to determine urgency of client's referral and/or unique request and work on it accordingly.
Effective communication is key! Must be able to communicate in a professional manner with our clients and with our internal departments.
Must be proficient in using computer software and databases for data entry.
Must have the ability to stay up to date with the ongoing changes in our policies to better our services.
Must be a team player! We constantly work with our Intake and Dispatch teams to ensure services are successfully completed Job Type:
Full-time Pay:
$17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Work setting:
Call center Hybrid work Office
Experience:
Customer service:
1 year (Preferred) Work Location:
Hybrid remote in Tampa, FL 33619.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Tampa, FL Tampa, FL Full-time Full-time $17 an hour $17 an hour 10 days ago 10 days ago 10 days ago Transcom Solutions provide nationwide translation, transportation, and concierge services for injured workers covered by workers' compensation payers, including insurance carriers, self-insured employers, managed care companies, and third-party administrators.
Bilingual is a must.
This is a remote position after training which can range 4-5 weeks in office.
The Care Coordinators are responsible for coordinating transportation and translation services, confirming/reconfirming appointments, gathering feedback from claimant on past trips, getting any future appointments for service coordination.
Must have strong organizational abilities, be accurate, and thorough.
Problem solver! Must be able to determine urgency of client's referral and/or unique request and work on it accordingly.
Effective communication is key! Must be able to communicate in a professional manner with our clients and with our internal departments.
Must be proficient in using computer software and databases for data entry.
Must have the ability to stay up to date with the ongoing changes in our policies to better our services.
Must be a team player! We constantly work with our Intake and Dispatch teams to ensure services are successfully completed Job Type:
Full-time Pay:
$17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Work setting:
Call center Hybrid work Office
Experience:
Customer service:
1 year (Preferred) Work Location:
Hybrid remote in Tampa, FL 33619.
Estimated Salary: $20 to $28 per hour based on qualifications.
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