Sales Support Specialist
Responsibilities for Sales Support Specialist Help troubleshoot problems with customer orders, customer accounts and other related issues Provide the sales team with commission and sales data reports and sales guides Monitor sales performance through sales tracking tools and report progress to sales representatives Identify and keep up with sales trends Work with account managers to create and implement targeted sales strategies Keep up with new product sales launches and make sure the sales team is up to date Provide customer service by staying on top of pending orders and customer requests Identify where improvement is needed in sales practices and make suggestions for improvements Qualifications for Sales Support Specialist High school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred Proficient in computer software systems including MS Office and MS Excel Working knowledge of customer relationship management software and data analysis Excellent motivational skills and works will with a team but also able to work alone Strong communication and interpersonal skills and dedication to customer satisfaction Excellent time management and organizational skills and the ability to multitask and prioritize Knowledge of sales practices and the most efficient customer service techniques Ability to interpret sales metrics and perform data entry Ability to pay strong attention to detail Recommended Skills Attention To Detail Coaching And Mentoring Communication Coordinating Customer Relationship Management Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
