Marketing Communications Planner
LOCATION: 5520 W. Idlewild Avenue, Tampa, FL 33634
DEPARTMENT: Operations,Integrated Communications
REPORTING TO: Senior Manager, Operations
Supports development and implementation of integrated prospective and member communications across functions for specific markets, states, and divisions. Assists in driving established priorities and activities to deliver operational, communication, and fulfillment goals. Operates within standard planning and execution processes to ensure materials are delivered timely, accurately, and in accordance with all state and federal guidelines.
Essential Functions:
Implement effective and efficient prospective and member communications programs for ID cards, Pre-enrollment and Post-Enrollment required materials.
Ensure communication strategies are followed through by being consistent with brand and marketing strategy.
Assist in developing effective and efficient project plans & tools that deliver successful implementation & execution of required member marketing material programs.
Support communication strategies, tactics and reporting to achieve optimum results.
Oversees the day-to-day activities between internal business partners and print vendors to ensure effective and efficient project completion including updating project plans, following up on action items and disseminating meeting recap communications.
Participate in cross-functional teams to help streamline a wide variety of processes, procedures and interdepartmental communication.
Contribute to the development of training and education tools for business units to ensure understanding of communication messaging, strategy, tactics, and distribution channels.
Interface with field sales offices to ensure access to the online ordering tool and troubleshoot any issues that may arise including access to the tool and/or shipment issues.
Monitor communication performance and advocate changes where necessary to meet corporate goals.
Advise management of identified business processes improvement opportunities using a structured, data-driven, fact-based disciplined process including evaluation of industry best practices.
Facilitate conference calls and face-to face meetings with print vendor and cross functional departments for various implementation programs & follow up on action items to ensure projects move forward.
Work closely with business analyst and cross functional teams to ensure business requirements are documented efficiently and accurately.
Assist with research and successful mitigation of grievance and fulfillment of special requests through our Enrollment Correspondence Portal to make sure that members receive timely correspondence.
Participate in change-management processes engaging internal and external business partners as appropriate.
Responsible with some assistance for proofing test output, first articles and printer's proofs for static and variable content and ensuring feedback/approvals are provided to the print vendor timely per department procedures for one to two projects at a time.
Ability to manage daily tasks while traveling to print vendors for implementations throughout the year.
Perform other duties as assigned.
Additional
Responsibilities:
Candidate Education:
Required A Bachelor's Degree in a related field
Candidate
Experience:
Required 2 years of experience in Program/project management/oversight with ability to drive cross-functional teams to achieve goals within tight timeframes
Preferred Other Government programs experience
Preferred Other Broad knowledge and understanding of key functional areas such as marketing, sales, operations, and finance
Candidate Skills:
Advanced Ability to proof large bodies of materials
Advanced Demonstrated organizational skills
Advanced Ability to work within tight timeframes and meet strict deadlines
Advanced Demonstrated written communication skills
Intermediate Ability to analyze information and covert related activities into a comprehensive work plan
Intermediate Demonstrated project management skills
Intermediate Demonstrated interpersonal/verbal communication skills
Intermediate Ability to influence internal and external constituents
Intermediate Ability to work in a matrixed environment
Intermediate Other Facilitation skills
Intermediate Other Broad knowledge and understanding of key functional areas such as marketing, sales, operations, finance and print process
Intermediate Other Demonstrate change management skills
Intermediate Other Ability to coordinate with vendors to meet timelines and budgets
Licenses and Certifications:
Technical Skills:
Required Intermediate Microsoft Word
Required Intermediate Microsoft Excel
Preferred Intermediate Microsoft PowerPoint
Preferred Intermediate Microsoft Project
Required Intermediate Microsoft Outlook
Languages:
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
DEPARTMENT: Operations,Integrated Communications
REPORTING TO: Senior Manager, Operations
Supports development and implementation of integrated prospective and member communications across functions for specific markets, states, and divisions. Assists in driving established priorities and activities to deliver operational, communication, and fulfillment goals. Operates within standard planning and execution processes to ensure materials are delivered timely, accurately, and in accordance with all state and federal guidelines.
Essential Functions:
Implement effective and efficient prospective and member communications programs for ID cards, Pre-enrollment and Post-Enrollment required materials.
Ensure communication strategies are followed through by being consistent with brand and marketing strategy.
Assist in developing effective and efficient project plans & tools that deliver successful implementation & execution of required member marketing material programs.
Support communication strategies, tactics and reporting to achieve optimum results.
Oversees the day-to-day activities between internal business partners and print vendors to ensure effective and efficient project completion including updating project plans, following up on action items and disseminating meeting recap communications.
Participate in cross-functional teams to help streamline a wide variety of processes, procedures and interdepartmental communication.
Contribute to the development of training and education tools for business units to ensure understanding of communication messaging, strategy, tactics, and distribution channels.
Interface with field sales offices to ensure access to the online ordering tool and troubleshoot any issues that may arise including access to the tool and/or shipment issues.
Monitor communication performance and advocate changes where necessary to meet corporate goals.
Advise management of identified business processes improvement opportunities using a structured, data-driven, fact-based disciplined process including evaluation of industry best practices.
Facilitate conference calls and face-to face meetings with print vendor and cross functional departments for various implementation programs & follow up on action items to ensure projects move forward.
Work closely with business analyst and cross functional teams to ensure business requirements are documented efficiently and accurately.
Assist with research and successful mitigation of grievance and fulfillment of special requests through our Enrollment Correspondence Portal to make sure that members receive timely correspondence.
Participate in change-management processes engaging internal and external business partners as appropriate.
Responsible with some assistance for proofing test output, first articles and printer's proofs for static and variable content and ensuring feedback/approvals are provided to the print vendor timely per department procedures for one to two projects at a time.
Ability to manage daily tasks while traveling to print vendors for implementations throughout the year.
Perform other duties as assigned.
Additional
Responsibilities:
Candidate Education:
Required A Bachelor's Degree in a related field
Candidate
Experience:
Required 2 years of experience in Program/project management/oversight with ability to drive cross-functional teams to achieve goals within tight timeframes
Preferred Other Government programs experience
Preferred Other Broad knowledge and understanding of key functional areas such as marketing, sales, operations, and finance
Candidate Skills:
Advanced Ability to proof large bodies of materials
Advanced Demonstrated organizational skills
Advanced Ability to work within tight timeframes and meet strict deadlines
Advanced Demonstrated written communication skills
Intermediate Ability to analyze information and covert related activities into a comprehensive work plan
Intermediate Demonstrated project management skills
Intermediate Demonstrated interpersonal/verbal communication skills
Intermediate Ability to influence internal and external constituents
Intermediate Ability to work in a matrixed environment
Intermediate Other Facilitation skills
Intermediate Other Broad knowledge and understanding of key functional areas such as marketing, sales, operations, finance and print process
Intermediate Other Demonstrate change management skills
Intermediate Other Ability to coordinate with vendors to meet timelines and budgets
Licenses and Certifications:
Technical Skills:
Required Intermediate Microsoft Word
Required Intermediate Microsoft Excel
Preferred Intermediate Microsoft PowerPoint
Preferred Intermediate Microsoft Project
Required Intermediate Microsoft Outlook
Languages:
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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