VALIDATION - CRM Specialist from Alpha Consulting Corp. Tampa, FL 33634
VALIDATION - CRM SPECIALISTTAMPA, FL Project Description:
Oversees the preparation, migration and deployment of Interactive Visual Aid materials to the field, across departments, and to third party organizations.
Manages app signing processes including coordination of Apple apps, home grown apps, and Salesforce apps.
Reviews, updates and disseminates system knowledge articles and works closely the with support teams.
Manages and supports Field Force Management initiatives.
Interacts with Field Force management team members to gain understanding of projects and assist with project documentation, system requirements, and enhancement requests.
Initiates interactions with Internal teams and External matrix teams.
Prepares and/or maintains documentation pertaining to systems operation and user documentation.
Assist with documentation and preservation of processes and artifacts including Requirement Documents.
Translates business specifications into user documentation.
Plans, writes, and maintains systems and user support documentation efforts.
Administers FFM Project & Portfolio Management (PPM) activities by processing SOWs and Chargebacks.
Required Skills:
Proven experience (beyond user level ) with Veeva software or more extensive Salesforce Experience.
Industry-specific experience (bio-pharm or medical).
Ability to communicate well at a technical level with software administrators and developers.
Ability to translate technical problems, limitations, solutions, & requirements between all levels of business stakeholders and technical solution-providers.
Matches the Client culture.
Additional Skills:
A.
A.
Business Administration or equivalent o A Certification from either Salesforce software or Veeva software.
1 - 3 years direct experience working with the Veeva application.
1 year experience with ServiceNow.
Extensive general technical knowledge and skills to include MS Office and Internet platforms.
IT experience in a pharmaceutical or healthcare setting, cloud-based CRM and Field Force process experience.
IT Validation Systems knowledge and experience a plus.
Good understanding of the software development lifecycle.
Knowledge of Apple VPP process a plus.
Experience with Vitalize Incident, Problem, Change, Release, Configuration, Request and Knowledge Management modules.
Technical knowledge of Office tools and SharePoint and demonstrated ability to apply skills to new software solutions.
Ability to work effectively and cooperatively with cross-functional teams, including external partnerships and vendors.
Strong project management and organizational skills with a high attention to detail.
Display strong customer service with business partners, matrix teams as well as internal FFM team members.
Must be able to meet multiple deadlines and deliver on competing high profile requirements.
Works independently and must be able to adapt to a fast-changing environment.
Strong interpersonal, communication and negotiation skills with an ability to influence effectively.
Must be detail-oriented and able to work with a high volume of documents in a fast-paced environment.
Highly organized and process-oriented; excellent oral and written communications skills.
Has Project & Portfolio Management (PPM) experience.
This 6
month position starts ASAP.
Please E-MAIL your resume (attachment to email) with rate and availability to Steve:
steve@alphaconsulting.
com ALPHA'S REQUIREMENT #21-00697MUST BE ELIGIBLE TO WORK IN THE U.
S.
AS AN HOURLY W2 EMPLOYEE Looking forward to working with you!Steve CooperSenior RecruiterSteve@AlphaConsulting.
com #ZR#LI-SL1.
Estimated Salary: $20 to $28 per hour based on qualifications.
Oversees the preparation, migration and deployment of Interactive Visual Aid materials to the field, across departments, and to third party organizations.
Manages app signing processes including coordination of Apple apps, home grown apps, and Salesforce apps.
Reviews, updates and disseminates system knowledge articles and works closely the with support teams.
Manages and supports Field Force Management initiatives.
Interacts with Field Force management team members to gain understanding of projects and assist with project documentation, system requirements, and enhancement requests.
Initiates interactions with Internal teams and External matrix teams.
Prepares and/or maintains documentation pertaining to systems operation and user documentation.
Assist with documentation and preservation of processes and artifacts including Requirement Documents.
Translates business specifications into user documentation.
Plans, writes, and maintains systems and user support documentation efforts.
Administers FFM Project & Portfolio Management (PPM) activities by processing SOWs and Chargebacks.
Required Skills:
Proven experience (beyond user level ) with Veeva software or more extensive Salesforce Experience.
Industry-specific experience (bio-pharm or medical).
Ability to communicate well at a technical level with software administrators and developers.
Ability to translate technical problems, limitations, solutions, & requirements between all levels of business stakeholders and technical solution-providers.
Matches the Client culture.
Additional Skills:
A.
A.
Business Administration or equivalent o A Certification from either Salesforce software or Veeva software.
1 - 3 years direct experience working with the Veeva application.
1 year experience with ServiceNow.
Extensive general technical knowledge and skills to include MS Office and Internet platforms.
IT experience in a pharmaceutical or healthcare setting, cloud-based CRM and Field Force process experience.
IT Validation Systems knowledge and experience a plus.
Good understanding of the software development lifecycle.
Knowledge of Apple VPP process a plus.
Experience with Vitalize Incident, Problem, Change, Release, Configuration, Request and Knowledge Management modules.
Technical knowledge of Office tools and SharePoint and demonstrated ability to apply skills to new software solutions.
Ability to work effectively and cooperatively with cross-functional teams, including external partnerships and vendors.
Strong project management and organizational skills with a high attention to detail.
Display strong customer service with business partners, matrix teams as well as internal FFM team members.
Must be able to meet multiple deadlines and deliver on competing high profile requirements.
Works independently and must be able to adapt to a fast-changing environment.
Strong interpersonal, communication and negotiation skills with an ability to influence effectively.
Must be detail-oriented and able to work with a high volume of documents in a fast-paced environment.
Highly organized and process-oriented; excellent oral and written communications skills.
Has Project & Portfolio Management (PPM) experience.
This 6
month position starts ASAP.
Please E-MAIL your resume (attachment to email) with rate and availability to Steve:
steve@alphaconsulting.
com ALPHA'S REQUIREMENT #21-00697MUST BE ELIGIBLE TO WORK IN THE U.
S.
AS AN HOURLY W2 EMPLOYEE Looking forward to working with you!Steve CooperSenior RecruiterSteve@AlphaConsulting.
com #ZR#LI-SL1.
Estimated Salary: $20 to $28 per hour based on qualifications.
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